Delivery Policy – SK Store
At SK Store, we aim to deliver your orders quickly, safely, and efficiently. Our delivery process is designed to ensure a smooth experience from checkout to receiving your package.
Order Processing
Orders are processed within 24 hours after confirmation.
Orders placed after 6 PM or on holidays will be processed the next business day.
You will receive an order confirmation message and a delivery update once the product is dispatched.
Delivery Timeline
Standard delivery time is 1–3 business days within the city.
Outside city or nationwide deliveries may take 3–7 business days, depending on location and courier availability.
Delivery times may vary due to weather, strikes, emergencies, or stock issues.
Shipping Charges
0–499 Tk: Delivery Charge – 100 Tk
500–999 Tk: Delivery Charge – 50 Tk
1000+ Tk: Free Delivery
Special campaign or holiday charges may apply (will be mentioned during checkout).
Delivery Partners
We work with trusted, professional courier services to ensure safe and timely deliveries across Bangladesh.
Order Verification
To maintain quality and avoid fraud, some orders may require:
Phone verification
Payment confirmation
Address verification
If verification fails, the order may be delayed or cancelled.
Damaged / Missing Items
If your product arrives damaged, broken, or with missing items, please contact us within 24 hours with photos/video.
We will arrange a replacement or refund as per our return policy.
Failed Delivery Attempts
If the courier fails to reach you after multiple attempts, the order may be returned. Additional delivery charges may apply for re-delivery.
Tracking Your Order
Once your order is dispatched, you may receive a tracking link or SMS from the courier partner (where applicable).
Contact Us
If you have any questions about your delivery, feel free to contact our customer support team through the support form or call us directly.
